Foundations for the future: Pharmacy technician educators in practice

As pharmacy technician roles continue to evolve, so too must the education and support structures that prepare technicians for contemporary practice. Building a capable, confident, and adaptable workforce requires more than onboarding programs alone. It requires dedicated leadership in education, training, and professional development.

This session explores the emerging role of pharmacy technician educators and their contribution to workforce development across the technician career journey. From supporting new staff and standardising training to fostering ongoing competency development and professional growth, technician educators play a critical role in strengthening workforce capability and creating a sustainable pipeline for the future.

This presentation will address the following learning objectives:

• Describe the role of pharmacy technician educators in supporting workforce capability, training, and professional development.
• Understand the key considerations involved in establishing and implementing a pharmacy technician educator program.
• Discuss how Entrustable Professional Activity (EPA) frameworks can be utilised to support competency development, assessment, and progression within the technician workforce.
• Identify the support structures, governance, and resources required to sustain effective technician education.
• Explore the experiences and perspectives of those involved in delivering and receiving technician education.
• Recognise the outcomes, benefits, and lessons learned from embedding dedicated educator roles within the technician workforce.